Privacy Policy of Cipher Guard
Cipher Guard is committed to protecting the privacy and security of individuals' personal information. This Privacy Policy outlines how our company, Cipher Guard, collects, uses, protects, and discloses information gathered through our online platform, cybersecurity software, and related services, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations.
1. Information We Collect
We collect various types of information to provide and improve our cybersecurity services, which include advanced threat detection, real-time malware protection, secure browsing, network intrusion prevention, data encryption, vulnerability assessments, incident response, security awareness training, and cloud security solutions.
1.1. Personal Information You Provide Directly:
- Contact Data: Name, email address, phone number, company name, and postal address (e.g., when you request a demo, register for an account, or contact our support team).
- Account Information: Usernames, passwords, and other credentials used to access our services.
- Communication Data: Any information you provide when communicating with us via forms, emails, or other channels.
1.2. Information Collected Automatically:
When you visit our site or use our services, we may automatically collect certain information about your device and usage patterns.
- Technical Data: IP address, browser type and version, operating system, device identifiers, and other technical information about the devices you use to access our services.
- Usage Data: Information about how you interact with our site and services, such as pages viewed, features used, time spent on pages, and referring URLs. This includes logs and other security event data generated by our threat detection and intrusion prevention services.
- Location Data: General geographic location inferred from your IP address.
1.3. Information from Other Sources:
We may receive information from third-party sources, such as business partners, public databases, and social media platforms, to supplement the information we collect directly.
2. How We Use Your Information
Cipher Guard uses the collected information for various purposes crucial to providing our cybersecurity services and operating our business effectively.
- To Provide and Maintain Our Services: This includes delivering advanced threat detection, real-time malware protection, secure browsing, network intrusion prevention, data encryption, vulnerability assessments, incident response, security awareness training, and cloud security solutions.
- To Improve Our Services: Analyzing usage patterns and feedback to enhance the functionality, security, and performance of our cybersecurity software and offerings.
- To Personalize User Experience: Tailoring our services and communications to your preferences and needs.
- For Communication: Sending important notices, updates, technical alerts, and marketing communications (where permissible and with your consent).
- For Security and Fraud Prevention: Protecting our systems and our clients from security threats, fraud, and other malicious activities. This is central to our core business of cybersecurity.
- For Legal Compliance: Fulfilling our legal obligations, resolving disputes, and enforcing our agreements.
- For Research and Development: Conducting research and analysis to develop new products, features, and security insights.
3. How We Share Your Information
We do not sell your personal information. We may share information with third parties in specific circumstances.
- Service Providers: We engage trusted third-party service providers who assist us in operating our business and providing our services (e.g., hosting, analytics, customer support). These providers are bound by confidentiality agreements and are only permitted to use the information for the purposes for which we disclose it to them.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
4. Data Security
Cipher Guard implements robust technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Given our focus on cybersecurity, security is paramount. These measures include encryption, access controls, regular security audits, and employee training. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The precise retention period depends on the type of data and the specific purpose of processing.
6. Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (Right to be Forgotten): Request the deletion of your personal data under certain conditions.
- Right to Restriction of Processing: Request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: Object to our processing of your personal data under certain conditions.
- Right to Data Portability: Request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal data.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within the timeframe required by applicable law.
7. Third-Party Links
Our site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for use by individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
Cipher Guard may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
600 congress avenue,
Suite 600,
Austin, TX 78759,
Usa
This Privacy Policy was last updated on 25 April 2024.